In the Australian online gambling scene, only a handful of new casinos can compete with Goldenbet. Launched in 2022, this platform is an online casino and a sportsbook. Owned and operated by Santeda International Limited, Goldenbet has a Curaçao license that gives it legal backing.
The online casino has an impressive user interface that is colourful and easy to navigate. You can choose from its wide selection of games from top gaming providers like Microgaming, Pragmatic Play, Play’n GO, and Relax Gaming, among others. Its offerings include pokies, sports betting, horse race betting, e-sports, and live games. However, the focus of this piece is the casino.
In this vivid Goldenbet Casino review, you will find details about the platform’s gaming selection, licenses, banking options, and customer service. Also, you will find some pros and cons of the casino.
Goldenbet Casino Theme and design
The theme of Goldenbet is mesmerising but straightforward. It has a pitch-black background beautified with golden highlights to match the casino’s name. The home page has several featured games, making the graphics even more beautiful. There is a menu at the top of the screen, and it contains tabs for specific sections of the website. Also, you can use the search bar to find the game you want if the featured offerings don’t interest you.
The featured games are usually games with the highest traffic. While you can see and search for every game available from the home screen, you can only play for real money once you sign up and sign in. Depending on the provider, each game has unique graphics, themes, and music. You will see a chat button at the bottom of the screen that takes you directly to a customer service agent when you have inquiries.
Goldenbet Casino Games
The gaming section is impressive. There are catalogues for pokies, table games, and live games, and pokies are taking the lead with over 3,000 titles. These games’ quality is great, which isn’t surprising since industry-leading providers made them. Some of these providers are:
- Apollo Play
- CT Interactive
- ELK Studios
- Evolution Gaming
- Play’n GO
- Pragmatic Play
- Yggdrasil and others
These are the highlights of Goldenbet, with over 3,000 options available. However, not all these games are accessible in Australia. Some popular Goldenbet casino pokies for residents are Book of the Dead, Starburst, Sweet Bonanza, and Razor Shark. Other great options include Aztec Gold Megaways, Sun of Egypt, and Rise of Olympus. You can play any of these games to win real money when you place a bet. However, there are no free demo options at this time.
You can get to the table games section of the casino from the menu on the home page. The casino has many table games, including multi-hand blackjack, roulette, craps, baccarat and more. These games are from popular providers like Pragmatic Play, Evo Play, and BetSoft. Also, there are different types of blackjack and roulette, leaving you with more than enough options.
Live Dealer Games
The live games section is worth your attention because it offers a similar experience as in-house gambling. There are different types of live dealer options for roulette, blackjack, and baccarat. Also, you can enjoy live dealer Monopoly, Mega Wheel, Casino hold ’em, and Dream Catcher. Most of the live dealer games on Goldenbet Casino are provided by Pragmatic Play and Evolution Gaming.
Australian residents get a 100% match bonus up to AUD500 on their first deposit after registration. This is called a premium sign-up bonus, but you can only use it to place bets in the casino. You cannot cash out the welcome bonus. Also, Goldenbet no deposit bonus offerings are not available at this time.
Apart from the premium bonus you get on your first deposit, you can also get a 100% match bonus on your second deposit. There is also a third casino deposit bonus for new users. Each account is entitled to one third casino deposit bonus only. The first bonus is an incentive for signing up, but the second and third bonuses are designed to keep you returning. However, you have to use up each bonus before accessing subsequent ones. For example, you cannot activate the second deposit bonus when the first one is still valid on your account.
The welcome bonuses for new users aren’t the only incentives available. Occasionally, players are awarded free spins through promo codes. When you get free spins, you need to use them within seven days. Also, there is a maximum withdrawal limit of AUD100 on the winnings you get from free spins. The promo codes for free spins are valid once per IP address.
All users are entitled to unlimited cashback of 10% on their real money deposits. However, before you request a cashback, your last deposit must be at least AUD100. Also, the maximum amount for cashback is AUD500. Another clause is that your balance must be less than AUD1 before you can request and activate this offer. The wagering requirement for this offer is 45x, and you must use it within 15 days.
Bonus Terms and Conditions
The terms of the first and second welcome bonuses vary slightly. For the premium welcome bonus, the minimum deposit is AUD20, and the maximum is AUD500. While the bonus is automatically credited to your account as soon as you sign up, you must manually activate it before betting. The wagering requirement for this bonus is 35x. However, you can only bet on pokies with the premium casino welcome bonus.
The second deposit casino match bonus terms are the same as those for the first. However, it only applies to your second-ever deposit at the Goldenbet casino. The maximum bet when you have an active bonus is AUD5, and the casino reserves the right to cancel your bonus at any time. You must use all activated bonuses within 30 days. Otherwise, they will expire.
Loyal customers aren’t left out when it comes to bonuses and promotions. The most loyal customers get additional incentives directly through emails. These incentives could be promo codes for free spins, bets, or exclusive cashback rewards that are not publicly available to every user.
The frequency of the loyalty rewards depends on how active you are on the platform. Typically, players accumulate comp points each time they bet and receive rewards based on how many comp points they acquire.
The wagering requirement for loyalty free spins is 10x and must be rolled within seven days. Also, all free spins come with a max win of AUD100. If you receive free bets as a loyal customer, you still need to meet the standard bonus terms. For example, the minimum wager amount is AUD10 for all free bets. However, you cannot use your promo code if you still have an existing bonus on your account.
Goldenbet Banking Options
Depositing or withdrawing your funds from this casino is easy because it offers secure options. However, not all these options are available to players in Australia. Before you can deposit or withdraw, you need to sign up and use your Goldenbet casino login details to get access and verify your account. Moreover, you cannot use any banking options with third-party information. However, you must use details with your name, as it appears on the KYC documents you submitted during registration.
At Goldenbet, you can deposit with your credit or debit card. The cards accepted for deposits in the Australian market are Visa and Mastercard. Other deposit options include Skrill, direct bank transfer, and Neosurf. You can also deposit with Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC). All deposits are instant except bank transfers, which may take up to three days.
The minimum deposit amount at the casino is AUD20, irrespective of the option you choose. However, the maximum amount will depend on the deposit method you choose. Users must place at least one bet after depositing before requesting a withdrawal.
Getting your money out of Goldenbet casino is straightforward. You should use the same deposit method to withdraw except when the option isn’t available. For example, Neosurf only allows you to make deposits, not withdrawals.
You can withdraw directly to your bank, Skrill account or cryptocurrency wallet. The minimum withdrawal amount is AUD20, but the maximum depends on the withdrawal method. If you have bonus cash in your account, you must meet specific requirements before withdrawing it.
The maximum withdrawal is AUD7,500 per week and AUD15,000 monthly for all currencies. Withdrawal can take between 24 and 48 hours, but it may take longer sometimes. If your funds do not reflect after three days, contact customer support.
Licence and Security
Goldenbet Casino is licensed by Curaçao Gaming, one of the industry’s best regulators of online gambling. According to the official website, the gaming number for the platform’s Curaçao license is No. 1668/JAZ.
The importance of gambling at a licensed casino cannot be overemphasised. Curaçao Gaming has global recognition, and the license requires that Goldenbet meets fair gaming registration.
Goldenbet is secured with SSL encryption technology. This means information that passes through the website cannot be seen or collected by third parties.
Players can only access their accounts with their secure Goldenbet Casino login details. All players are advised to enable 2FA to provide an additional layer of security. With 2FA, no one can access your account from another device, even if they get a hold of your username and password.
Customer Support at Goldenbet
When it comes to customer support, Goldenbet doesn’t disappoint. There are two primary ways to reach customer support. These are email and live chat. Players can reach out 24/7 to get answers to their queries. However, the fastest way to get a response is through the live chat icon on the home screen. A customer service representative will reply to your chat within 10 to 90 seconds. All agents are friendly and knowledgeable and will go out of their way to satisfy your queries.
If no one is available to reply to the live chat immediately, you will receive an email notification later in the day whenever an agent becomes available. Reaching out through the official email may be slower than the live chat option, but you will typically get a response in 24 hours.
The website also has a frequently asked question section to answer account registration and verification questions and more. However, the FAQ section should be more detailed to address pressing concerns about banking.
Phone Number: N/A
Email Address: [email protected]
Live Chat Feature: Available 24/7
As you have seen from this Goldenbet Casino review, the platform has a lot to offer to both new and existing players. Its fast and responsive website is easy to navigate on mobile and desktop devices. While there is no mobile application at this time, the platform is 100% optimised for iOS and Android mobile. With the vast selection of games available, you will never get bored when you are playing.
Goldenbet casino pokies are designed by some of the best game developers in the industry. Also, the platform offers secure banking options for Australian residents. However, the platform will benefit from providing more banking options to clients. The customer support team is responsive, especially when you opt for live chat, but a phone number should provide a more interactive experience. On a scale of 1 to 10, Goldenbet is a solid 8.5 with the potential to hit 10 with a few updates.
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